A- 133020

Deskripsi Pekerjaan

Tanggung Jawab

• Receive, review, and process customer purchase orders accurately and in a timely manner
• Prepare and issue sales quotations, sales orders, delivery orders, invoices, and other sales-related documentation
• Verify pricing, product specifications, payment terms, and delivery schedules before order processing
• Ensure all sales transactions are properly recorded in the ERP system
• Act as the primary point of contact for customers regarding order status, delivery schedules, and general inquiries
• Coordinate closely with the Sales team to ensure customer requirements are communicated effectively
• Handle customer requests, complaints, and order changes while providing timely updates and appropriate solutions
• Maintain strong customer relationships through professional communication and responsive service
• Provide administrative support to the Sales team, including preparing presentations, proposals, and customer correspondence
• Assist in coordinating customer meetings, exhibitions, and sales activities
• Support sales forecasting by maintaining accurate sales data and customer order history
• Monitor pending orders and proactively follow up with relevant departments to avoid delays
• Other responsibilities as needed
• Job Requirements:
• Bachelor's degree from any major
• Business level of Japanese both spoken and written (JLPT N2)
• Have 1 year experience in Sales Administration, Sales Support in Japanese manufacturing companies
• Strong understanding of sales order processing, inventory coordination, and delivery management
• Proficient in Microsoft Office, particularly Excel, Word, and Outlook
• Strong problem-solving skills and ability to manage multiple tasks under tight deadlines
• [Only CV in English will be processed]
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