Deskripsi pekerjaan
Executive Housekeeper bertanggung jawab untuk mengawasi dan mengelola operasional harian departemen Housekeeping, termasuk kamar tamu, area publik, dan fasilitas hotel lainnya. Peran ini memastikan standar kebersihan, higienitas, presentasi, dan kenyamanan tamu terjaga secara konsisten di seluruh properti. Selain itu, posisi ini memimpin, menyupervisi, dan mengembangkan tim Housekeeping, termasuk Room Attendant dan staf Public Area. Anda akan berkoordinasi dengan departemen Front Office untuk memastikan kesiapan kamar, mengelola anggaran operasional, serta melakukan inspeksi rutin untuk memastikan kepatuhan terhadap SOP hotel.
Tanggung jawab: Oversee and manage daily Housekeeping operations; Ensure high standards of cleanliness, hygiene, presentation, and guest comfort; Lead, supervise, and develop the Housekeeping team; Coordinate with Front Office and other departments; Monitor housekeeping supplies, linen, amenities, equipment, and inventory; Manage housekeeping budget, cost control, and operational expenses; Conduct regular inspections and ensure compliance with hotel SOPs; Handle guest complaints; Prepare and review housekeeping reports, schedules, and operational performance.
Kualifikasi: Minimum Diploma (D3) atau Bachelor’s Degree (S1) in Hospitality, Hotel Management, Tourism, atau related field; Minimum 5 years of experience in Housekeeping, preferably with experience as Executive Housekeeper or Housekeeping Manager; Strong hands-on experience in Room Attendant and Public Area operations; Experienced in managing and developing a large Housekeeping team; Strong knowledge of housekeeping SOP, hygiene, sanitation, room standards, and hotel operations.
Tanggung jawab
- Oversee and manage daily Housekeeping operations
- Ensure high standards of cleanliness, hygiene, presentation, and guest comfort
- Lead, supervise, and develop the Housekeeping team
- Coordinate with Front Office and other departments
- Monitor housekeeping supplies, linen, amenities, equipment, and inventory
- Manage housekeeping budget, cost control, and operational expenses
- Conduct regular inspections and ensure compliance with hotel SOPs
- Handle guest complaints
- Prepare and review housekeeping reports, schedules, and operational performance
Kualifikasi
- Minimum Diploma (D3) atau Bachelor’s Degree (S1) in Hospitality, Hotel Management, Tourism, atau related field
- Minimum 5 years of experience in Housekeeping, preferably with experience as Executive Housekeeper or Housekeeping Manager
- Strong hands-on experience in Room Attendant and Public Area operations
- Experienced in managing and developing a large Housekeeping team
- Strong knowledge of housekeeping SOP, hygiene, sanitation, room standards, and hotel operations
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- D3
- Gaji
- Negosiasi