Clinic Manager

Deskripsi Pekerjaan

Kualifikasi

• 3+ years of experience in clinic, pharmacy, or health retail operations
• Experienced in handling audits (BPOM or Health Department is a plus)
• Familiar with QC or compounding processes in skincare or personal care is a bonus
• Understands clinic operational processes and management
• Understands basic financial reporting and budget monitoring
• Skilled in managing shifts, inventory, SOPs, and Google Sheets/Excel reporting
• Comfortable working directly with patients/customers, including handling complaints
• Has led a small cross-functional team (4–6 people)
• Firm, organized, and quick to execute tasks
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Tanggung Jawab

• Run daily clinic operations (scheduling, shifts, inventory, front desk, cleanliness)
• Ensure smooth and efficient patient flow, including follow-ups and complaint handling
• Make sure all SOPs, documents, and audit readiness (Dinkes/BPOM) are in place
• Coordinate with marketing for clinic content (testimonials, tours, short video shoots)
• Submit weekly operational and basic finance reports to the CEO
• Recruit, train, and lead a cross-functional team (pharmacy, service, cleaning, helper)
• Build SOPs and scalable systems for future clinic branches