Deskripsi pekerjaan
Perusahaan membuka kesempatan bagi individu yang antusias untuk berkembang menjadi seorang interpreter sekaligus pengawas penjualan profesional. Peran ini menuntut keterlibatan aktif dalam mendukung operasional bisnis secara menyeluruh yang melibatkan pelanggan internasional. Tugas utama meliputi memberikan dukungan komunikasi dan koordinasi dengan pelanggan asal Jepang terkait penjualan, produksi, kualitas, pengiriman, serta urusan bisnis lainnya. Anda juga bertindak sebagai penghubung antara pelanggan dan berbagai departemen internal seperti Produksi, Kualitas, Teknik, Gudang, dan Penjualan, termasuk menerjemahkan dokumen serta memfasilitasi jalannya pertemuan bisnis secara akurat.
Tanggung jawab: Support communication and coordination with Japanese customers regarding sales, production, quality, delivery, and other business-related matters; Provide Japanese–Indonesian interpretation during meetings, factory visits, discussions, and other communication with Japanese customers; Act as a bridge between Japanese customers and internal Indonesian departments, including Production, Quality, Engineering, Warehouse, and Sales teams; Support existing Japanese customer accounts by maintaining regular communication and following up on customer requirements; Assist with sales and marketing activities, including customer visits, follow-up, and business development with Japanese companies; Coordinate customer requests related to product specifications, delivery schedules, quality issues, and production status with relevant internal departments; Translate documents, emails, reports, and other materials between Japanese and Indonesian as required; Support factory visits, customer meetings, audits, and other activities involving Japanese customers; Collect customer information and market feedback and communicate relevant information internally; Ensure smooth and accurate communication between customers and teams to support long-term business relationships; Job Requirement :; Able to communicate effectively in Japanese, both spoken and written, and support interpretation between Japanese and Indonesian; Japanese language proficiency equivalent to JLPT N2 or above; Experience working in a manufacturing environment, or experience supporting Japanese customers in a manufacturing-related company; Strong communication and coordination skills and ability to work with multiple internal departments; Able to understand manufacturing-related discussions and communicate information accurately between Japanese customers and local staff; Comfortable communicating directly with Japanese customers and building professional relationships; Good working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
Kualifikasi: Mampu berkomunikasi secara efektif dalam bahasa Jepang, baik lisan maupun tulisan, serta mendukung interpretasi antara bahasa Jepang dan Indonesia; Memiliki tingkat kemahiran bahasa Jepang setara dengan JLPT N2 atau di atasnya; Memiliki pengalaman bekerja di lingkungan manufaktur, atau pengalaman mendukung pelanggan Jepang di perusahaan yang terkait dengan manufaktur; Memiliki kemampuan komunikasi dan koordinasi yang kuat serta mampu bekerja sama dengan berbagai departemen internal; Mampu memahami diskusi terkait manufaktur dan mengomunikasikan informasi secara akurat antara pelanggan Jepang dan staf lokal; Merasa nyaman berkomunikasi langsung dengan pelanggan Jepang dan membangun hubungan profesional yang baik; Memiliki pengetahuan kerja yang baik mengenai Microsoft Office, meliputi Excel, Word, dan PowerPoint.
Tanggung jawab
- Support communication and coordination with Japanese customers regarding sales, production, quality, delivery, and other business-related matters
- Provide Japanese–Indonesian interpretation during meetings, factory visits, discussions, and other communication with Japanese customers
- Act as a bridge between Japanese customers and internal Indonesian departments, including Production, Quality, Engineering, Warehouse, and Sales teams
- Support existing Japanese customer accounts by maintaining regular communication and following up on customer requirements
- Assist with sales and marketing activities, including customer visits, follow-up, and business development with Japanese companies
- Coordinate customer requests related to product specifications, delivery schedules, quality issues, and production status with relevant internal departments
- Translate documents, emails, reports, and other materials between Japanese and Indonesian as required
- Support factory visits, customer meetings, audits, and other activities involving Japanese customers
- Collect customer information and market feedback and communicate relevant information internally
- Ensure smooth and accurate communication between customers and teams to support long-term business relationships
- Job Requirement :
- Able to communicate effectively in Japanese, both spoken and written, and support interpretation between Japanese and Indonesian
- Japanese language proficiency equivalent to JLPT N2 or above
- Experience working in a manufacturing environment, or experience supporting Japanese customers in a manufacturing-related company
- Strong communication and coordination skills and ability to work with multiple internal departments
- Able to understand manufacturing-related discussions and communicate information accurately between Japanese customers and local staff
- Comfortable communicating directly with Japanese customers and building professional relationships
- Good working knowledge of Microsoft Office, including Excel, Word, and PowerPoint
Kualifikasi
- Mampu berkomunikasi secara efektif dalam bahasa Jepang, baik lisan maupun tulisan, serta mendukung interpretasi antara bahasa Jepang dan Indonesia
- Memiliki tingkat kemahiran bahasa Jepang setara dengan JLPT N2 atau di atasnya
- Memiliki pengalaman bekerja di lingkungan manufaktur, atau pengalaman mendukung pelanggan Jepang di perusahaan yang terkait dengan manufaktur
- Memiliki kemampuan komunikasi dan koordinasi yang kuat serta mampu bekerja sama dengan berbagai departemen internal
- Mampu memahami diskusi terkait manufaktur dan mengomunikasikan informasi secara akurat antara pelanggan Jepang dan staf lokal
- Merasa nyaman berkomunikasi langsung dengan pelanggan Jepang dan membangun hubungan profesional yang baik
- Memiliki pengetahuan kerja yang baik mengenai Microsoft Office, meliputi Excel, Word, dan PowerPoint
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 14.000.000 – Rp 20.000.000 per month
- Batas lamaran
- 07 November 2026