Deskripsi pekerjaan
Savia Hotel & Resort Ciater membuka lowongan untuk posisi Front Desk Agent (Night Audit). Peran ini bertanggung jawab dalam menangani operasional front office, termasuk proses check-in/check-out tamu, serta melakukan audit malam untuk memastikan akurasi data transaksi hotel. Anda diharapkan memiliki kemampuan komunikasi yang baik, ketelitian tinggi, serta kemahiran dalam menggunakan sistem PMS dan Microsoft Excel. Posisi ini menuntut kesiapan untuk bekerja dalam sistem shift malam, akhir pekan, dan hari libur nasional, serta mampu bekerja secara mandiri di bawah tekanan.
Tanggung jawab: Menangani operasional front office; Melakukan audit malam (night audit); Melayani tamu hotel.
Kualifikasi: Minimum D3/S1, preferably Hospitality, Tourism, Hotel Management, or Accounting; Experience in Front Office / Receptionist / Night Audit is preferred (Fresh graduates with relevant internship experience are welcome); Familiar with PMS and hotel Front Office procedures is an advantage; Strong attention to detail, analytical thinking, and good numerical skills; Good communication and guest-handling skills; Honest, disciplined, responsible, and reliable; Able to work independently and make decisions when required; Comfortable working under pressure and during busy operational periods; Willing to work night shifts, rotating schedules, weekends, and public holidays; Proficient in Microsoft Office, especially Excel; Well-groomed, confident, and has a positive attitude.
Tanggung jawab
- Menangani operasional front office
- Melakukan audit malam (night audit)
- Melayani tamu hotel
Kualifikasi
- Minimum D3/S1, preferably Hospitality, Tourism, Hotel Management, or Accounting
- Experience in Front Office / Receptionist / Night Audit is preferred (Fresh graduates with relevant internship experience are welcome)
- Familiar with PMS and hotel Front Office procedures is an advantage
- Strong attention to detail, analytical thinking, and good numerical skills
- Good communication and guest-handling skills
- Honest, disciplined, responsible, and reliable
- Able to work independently and make decisions when required
- Comfortable working under pressure and during busy operational periods
- Willing to work night shifts, rotating schedules, weekends, and public holidays
- Proficient in Microsoft Office, especially Excel
- Well-groomed, confident, and has a positive attitude
Informasi lowongan
- Tipe pekerjaan
- Contract
- Pendidikan
- D3
- Gaji
- Negosiasi