Field Collection Team Leader - BEKASI

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PT Kredivo Finance Indonesia Bekasi, Jawa Barat

Deskripsi pekerjaan

Responsibilities: Ensure account distribution to in house team according to bucket handling Ensure field collector knows and understands the KPI to...

Tanggung jawab: Ensure account distribution to in house team according to bucket handling; Ensure field collector knows and understands the KPI to be achieved; Review result from QC Field; Compiling report performance collection; Prepare incentive calculation based on performance and scheme; Ensure memo from visitation result field collector to customer recorded in system; Coaching low performance field collection team member; Ensure no high risk findings will be impacted to business sustainability; Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure; Tracking and evaluating the effectiveness of all collection strategies; Requirements:; Having experience as Field Collection Team Leader or Supervisor at least for 2 years; Good knowledge in Collection; Good leadership, be able to build and lead a team; Able to read collection reports; Good understanding in control, monitoring and coaching; Able to work under pressure and target; Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude; Ready to work in the field and twice a week in the office.

Tanggung jawab

  • Ensure account distribution to in house team according to bucket handling
  • Ensure field collector knows and understands the KPI to be achieved
  • Review result from QC Field
  • Compiling report performance collection
  • Prepare incentive calculation based on performance and scheme
  • Ensure memo from visitation result field collector to customer recorded in system
  • Coaching low performance field collection team member
  • Ensure no high risk findings will be impacted to business sustainability
  • Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure
  • Tracking and evaluating the effectiveness of all collection strategies
  • Requirements:
  • Having experience as Field Collection Team Leader or Supervisor at least for 2 years
  • Good knowledge in Collection
  • Good leadership, be able to build and lead a team
  • Able to read collection reports
  • Good understanding in control, monitoring and coaching
  • Able to work under pressure and target
  • Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude
  • Ready to work in the field and twice a week in the office

Informasi lowongan

Tipe pekerjaan
Full-time
Gaji
Negosiasi
Batas lamaran
28 Agustus 2026

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